Shuttlelift Stages Successful Service Schools; Plans Another
This spring, Shuttlelift hosted a special Service School for Shuttlelift dealers and field service technicians at its manufacturing facility in Sturgeon Bay, Wisconsin. The school sessions, held on March 25-27 and April 1-3, were so successful that the manufacturer has announced the addition of a third class later this year.
The limited class size (10 students plus interpreters) allows Shuttlelift to focus more attention on the curriculum and to increase personal one-on-one instruction.
Richard Huston, Shuttlelift customer care service technician, said: "We developed these classes to better train and empower the field service technicians, enabling them to be even more self-sufficient while on location. While we are always willing and available to help, it's crucial for everyone involved that our on-site technicians can resolve issues quickly."
Shuttlelift continues to move forward with innovative, cutting-edge technologies, thus, it notes the importance of training approved technicians appropriately so they can service those new technologies quickly and effectively.
Huston added: "Each service technician learned various testing procedures, how and why machine inspections are important, and proper paperwork procedures. They gained a deeper understanding of how keeping up with annual maintenance on the machine can increase resale value down the road."
Visit www.shuttlelift.com for more information.