Terex Distribution Center East Begins Parts Operations
Terex Aerial Work Platforms (AWP), Redmond, Wash., a business segment of Terex Corp., is now distributing Genie parts and Terex utility parts from its new Distribution Center East. This 500,000 square foot distribution center is located in Southaven, Miss., just outside of Memphis, Tenn., and supplies the eastern and southern parts of the country.
The new East center currently carries the most frequently ordered Genie parts and will continue to add parts in the future as needed, reports the company. It complements Terex’s Distribution Center West located in North Bend, Wash., and introduced in 2009. Previously stocked with only Genie parts, the North Bend center will now also distribute frequently-ordered Terex utilities parts.
“Expanding parts distribution to an additional location has enabled us to better serve our customers,” said Dave Schille, director of parts and warranties for Terex AWP. “The shipping process is more efficient than ever, helping to decrease wait time across the nation.”
While the North Bend center remains the main parts hub for Genie parts, the addition of the eastern location provides savings on freight and reduces the distance parts are shipped around the country by up to 44 percent, according to Terex. The new location also serves as support for the North Bend center, allowing for quicker response on a national scale with ground shipments reaching 95 percent of U.S. customers within two days.
The company notes this new facility reflects its ongoing commitment to providing responsive customer support and its goal to efficiently manage its manufacturing and service facilities.