Lifting Equipment Store launches in the USA
UK market leader Lifting Equipment Store, has announced its international expansion into the United States.
In response to the changing demands created by the realities of COVID-19 the core focus of the new US base will be on newly automated service provision, supported by outstanding customer service.
Part of the Kingsway Corporation Group, Lifting Equipment Store was established in 2012, and supplies top quality Lifting Equipment, Material Handling Equipment and Safety Equipment to a global list of customers.
The American office will be in Houston, Texas and will showcase leading manufacturers Columbus McKinnon, Thern, Morse and Tandemloc. The newly formed company builds on a service within the US that, to date, has been fulfilled by Lifting Equipment Store from its UK hub since 2018.
Will Dunn, president of Lifting Equipment Store USA, outlined how he plans to shake up the US market, he said, “This is an incredibly challenging time for the industry, one that we believe presents a gap in the market which we intend to fill.
“Customers need premier levels of personal service at the moment, as many of them will be purchasing from their own homes. By automating so many of our services, our people are able to focus on what really matters: providing great customer service and industry understanding. We provide unrivalled product information, advice and attention to detail.”